How It WorksCoverageBlogGet StartedAbout UsJobs

My Account

Sign Out

Get Support

Help CenterContact UsReturnPrivacyTerms

Say hello to your support crew.

Have a problem? Can't find what you're looking for? Just need someone to talk to? Erin, Keith, Juliet, Alex, and Jackie are here to help.

Contact Us

Graphic cs eambrose f0e7f8b40c7cc8e6bebacf54c215415f1de095b570d4355c3ba73ffd92c7d978


When not answering your questions, Erin is showing off her baking skills, reading Sci-Fi, and running miles on miles at 6AM. Hailing from New Jersey; she's a Pinterest pro and lives for candid photos of her nieces and nephew.

Graphic cs ksheridan 3fee5e6c395fd3ac9008148bdb6a1f4c984de170c98ceb54dd1dcb9733cd49d9


Keith is a native New Yorker with the uncanny skill to make anyone crack a smile. Packing his Instagram with the grit and glitz of NYC's hidden corners; he's a pop-culture and fitness addict, always on the hunt for the new and inspiring.

Graphic cs jshen 483d0b93ac5eae6eee8fb105a7312d968fad1e47ad11440e82f90b05ea8b5bdf


Whether it's kickboxing or road trips, Juliet is always ready for the next big adventure. Helping people is her passion online and offline. In her free time, she loves geeking out over politics, going to concerts, and exploring the city.

Graphic cs afishman 27076df3e4df1268aa0efcbc46744dfc7c76bcd599ba8faecadde207e46f2ff7


Alex hails from Queens, New York and has recently moved just across the Hudson to Jersey City. When he isn’t helping Karma users, he can be found around the block from the office getting tattooed, religiously checking fantasy football scores on his phone, or watching reruns of Law and Order: SVU.

Graphic cs jgasc 33bd04fbfe1ad25749b338fe58b5ef3f339f060d0a950c87faf6bf4088d791e3


Jackie, originally from South Florida, now lives in Brooklyn and has eaten at every sushi spot in the area. She spends her weekends doing hip hop yoga, playing Mario Kart, watching documentaries, and running at the local track.