Can you refund a different credit card or account?

We can't, no. We can only issue a refund to the original form of payment you used when you placed your order.

If that card expired or has been cancelled, your new card will be credited with the refund. Banks should always reroute the refund on their end.

If you don't have a new card, the bank will send the refund to the your bank account. Same goes for your credit card company.

Worst case, the bank won’t know what to do, and will send the refund back to us. At that point we'll get a notification and contact you directly.

Last updated February 17, 2016