What happens if my payment is refused?

First, double check if your payment information is correct. Sounds obvious, but it's a mistake we all make.

Other common mistakes we have seen are:

  • Expired credit card
  • Insufficient funds on your card
  • Missing a required field
  • Browser autofill is entering info incorrectly

If a payment still gets refused, try a different browser or reach out to your credit card company directly.

If all else fails, let us know.

Last updated February 17, 2016