Why does nothing happen when I turn on my Karma Go?

As obvious as it sounds, make sure your battery isn’t empty. From our experience, that is most likely the culprit. Try plugging into a power source and see if this helps.

You can also try resetting the Karma Go. There's a small reset button located next to the charging port. Use something like a paperclip to press it.

If that doesn't work either, or if this happens frequently, reach out and we can work to see what may be going on.

Last updated February 17, 2016