The map says Karma works in my area, so why can't I connect?
That's odd. Our coverage map is accurate, but that doesn't mean it's perfect. There could be unknown gaps, network issues, or interference that are affecting your connection without our knowledge.
First, try going to http://hotspot.yourkarma.com to make sure you're logged in. Then reach out to us and we’ll look into this together.
Last updated August 21, 2016