Why don't I see Karma in my WiFi network list?

If you can't see the Karma WiFi signal in your network list, it could be a few things:

  • Be sure your Karma Go is turned on. Hold the power button for 5s until the rings light up.
  • Your network list may need time to refresh, so hang on while it reloads and then check once more.
  • The range of Karma Go is about 100 feet. You'll want to be sure you're within this.

If these don't help, try the reset button on the back of the Karma. Pushing it may help with any small bumps. If not, don't hesitate to reach out.

Last updated February 17, 2016