DIY RETURN CENTER

If you’re not 100% happy with your Karma Go, you can return it for a refund. No hard feelings.


Icon returns label

To return your Karma Go, request a return label using the form below.

Icon returns attach

Print and attach the return label to any box or package you have on hand.

Icon returns ship

Drop off the package at any FedEx location and bid it farewell.

What can I return?

You can return any items sold and fulfilled by Karma within 45 days of delivery for a refund. Items bought from Amazon will need to be returned using Amazon only.

Learn more about our refunds

When will I get my refund?

Usually in about 2-3 weeks. Your return takes about 5-7 business days to get to our warehouse and it will be processed in the order it was received. You'll get an email once your refund is complete.