Why can’t I activate my Karma Go?

Let's figure it out. If you're having trouble activating your Karma Go, try these: Check your coverage. It's possible you're in an area without any. Be sure your Karma Go is…

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What network does Karma use?

Karma Go runs on Sprint's LTE network, including Sprint Spark. It also falls back to 3G if LTE is not available. You can see if you're covered by us using…

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Why is my connection speed so slow?

In short: it shouldn't be. There can be multiple causes for a slow connection though. Some tips are: Try restarting the device, by holding the power button down until it…

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How do I connect to a WiFi signal?

Connecting to a Karma WiFi signal, or any WiFi signal, is fairly easy. Whether you're on a laptop, phone, or tablet; the process is very similar. Find your WiFi Network…

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